S C M A

Consulting Services

We are always here to listen to your concerns with the warm and dedicated support of our customer service team. Our consulting services are designed to provide you with detailed and comprehensive information about our products and services, ensuring you make informed decisions every step of the way.

 

The primary goal of our customer service is to handle and resolve issues in a manner that benefits both the customer and the business. This involves engaging with the consumer, carefully considering the details provided about the issue, and developing effective solutions that meet the needs of both parties.

 

Before-Sales

PT. Sinar Cemaramas Abadi Consulting Services offers an all-in-one solution for finding the perfect items for your needs. Our consulting services provide on-demand knowledge that helps you accelerate your product's performance and reduce risks associated with your decisions. We are committed to pleasing our customers and partners by prioritizing their needs and offering unique services to consult and train our team for maximum efficiency and effectiveness.

 

Trial

During the trial phase, which typically lasts for a limited period, you have the opportunity to discover how effective or suitable our products are for your specific needs. We offer a Free Make-up Product for you to test and ensure the product delivers the desired results. This critical process involves our team of skilled chemists who work diligently to guarantee that testing is carried out optimally and meets the highest standards of quality and safety.

 

After-Sales

Our after-sales service is designed to support clients after they have purchased our products. If any issues or problems develop with the product post-purchase, our technical sales support or chemist team is ready and equipped to assist you in resolving them. We offer to inspect and check the product to ensure it functions properly and meets your expectations. Our goal is to provide continuous support and ensure your complete satisfaction with our products.

 

For more information about our products and services, please contact us:

 

Office Hours:

Monday - Friday (08:00 - 16:00)

 

At PT. Sinar Cemaramas Abadi, we are dedicated to providing exceptional service at every stage of your journey with us. Whether you are just starting to explore our offerings or have been a long-time customer, our team is here to ensure you receive the highest level of support and satisfaction.